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Chase Center

Portals 12 and 59 · San Francisco, CA

Chase Center's own website lists two Wellness (Sensory) Rooms: the Simu Liu Wellness Room near Portal 12 and the Draymond Green Wellness Room near Portal 59, the original room sitting outside Portal 12 on the Main Concourse in the Warriors' and KultureCity's announcement. The arena offers sensory bags with noise-cancelling headphones, fidget tools, verbal cue cards, and weighted lap pads, states its staff are trained by medical professionals, and provides a social story through the KultureCity app.

Contact & location

Website
www.chasecenter.com

Directions Sensory program page

No phone number is published in this listing's sources — use the website or the key link above to contact the business.

Decision snapshot

Evidence tier
Tier A — Confirmed on official source
Sensory bags / kits
Sensory bags with noise-cancelling headphones, fidget tools, verbal cue cards, and weighted lap pads.
Quiet room / space
Two Wellness (Sensory) Rooms: the Simu Liu Wellness Room near Portal 12 and the Draymond Green Wellness Room near Portal 59.
Staff training
Staff trained by medical professionals (per the arena's published materials).

Sensory provisions, quiet hours, and programs change without notice. Information here is sourced and dated, but always confirm with the venue before visiting — especially before travelling for a scheduled sensory program.

Sensory provisions, in detail: Sensory provisions

Quiet / sensory hours Not documented (not documented) Chase Center — A–Z Guide / accessibility (chasecenter.com) · 2026-10-28
Quiet room or space Two Wellness (Sensory) Rooms: the Simu Liu Wellness Room near Portal 12 and the Draymond Green Wellness Room near Portal 59. Chase Center — A–Z Guide / accessibility (chasecenter.com) · 2026-10-28
Sensory bags / kits Sensory bags with noise-cancelling headphones, fidget tools, verbal cue cards, and weighted lap pads. Chase Center — A–Z Guide / accessibility (chasecenter.com) · 2026-10-28
Staff training (as published) Staff trained by medical professionals (per the arena's published materials). Chase Center — A–Z Guide / accessibility (chasecenter.com) · 2026-10-28
Social story / visual guide A social story is available via the KultureCity app. Chase Center — A–Z Guide / accessibility (chasecenter.com) · 2026-10-28
Advance / desensitisation visits Not documented (not documented) Chase Center — A–Z Guide / accessibility (chasecenter.com) · 2026-10-28
Low-crowd times Not documented (not documented) Chase Center — A–Z Guide / accessibility (chasecenter.com) · 2026-10-28
Lighting Not documented (not documented) Chase Center — A–Z Guide / accessibility (chasecenter.com) · 2026-10-28
Noise / music notes Not documented (not documented) Chase Center — A–Z Guide / accessibility (chasecenter.com) · 2026-10-28
Certifications held (as published by the venue) Not documented (not documented) Chase Center — A–Z Guide / accessibility (chasecenter.com) · 2026-10-28

Before you go

Questions families ask about this place

Does Chase Center have sensory bags or kits?

Sensory bags with noise-cancelling headphones, fidget tools, verbal cue cards, and weighted lap pads. (Source: Chase Center — A–Z Guide / accessibility (chasecenter.com), last checked 2026-10-28.

What sensory provisions does Chase Center document?

Chase Center's own published pages document: Quiet room, Sensory bags / kits, Staff training, Social story / pre-visit guide. Each provision on this page names its source and the date we checked it (2026-10-28). Provisions the venue does not publish show as "not documented" — that means unpublished, not necessarily absent.

Does Chase Center run dedicated quiet hours?

No dedicated quiet hours from Chase Center appear in the published material we checked on 2026-10-28. Ask the venue about its quietest times instead — several venues run informal quieter sessions they never publish.

Is this your listing?

Claim this listing free to correct anything here, add photos, and complete the details the public record leaves blank — 6 items are currently marked "not documented" on this page. Claiming never buys a higher evidence tier: tiers are earned by documentation, checked the same way for everyone.

Source & freshness

Source: Chase Center — A–Z Guide / accessibility (chasecenter.com) · Last checked: 2026-10-28

Report a change or an error — reports are checked and logged on this page.

Change log

Chase Center — visit-prep card

Tier A — Confirmed on official source · Last checked 2026-10-28 · Source: Chase Center — A–Z Guide / accessibility (chasecenter.com)

Sensory program page
https://www.chasecenter.com

Key facts

Questions to ask before you order

  1. Do you run dedicated quiet hours or low-stimulation sessions, and when?
  2. Can we do a short practice or familiarisation visit before the real one?

Sensory provisions, quiet hours, and programs change without notice. Information here is sourced and dated, but always confirm with the venue before visiting — especially before travelling for a scheduled sensory program.