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Boston Logan International Airport (BOS)
Massport publishes a Sensory/Calming Room at Boston Logan in Terminal E, post-security near Gate E15. The room is open 24/7 and Massport states it is solely for passengers with sensory or special needs; entry is by a published keypad sequence on the airport's own page. Descriptions of the room's interior — tactile stations, light therapy, sounds and music, relaxation pods, and an airplane-simulation room built with the New England Center for Children — circulate widely; travellers should treat Massport's page as the authority for current access details.
Contact & location
- Terminal / where
- Terminal E, post-security near Gate E15
- Getting in
- Keypad entry — Massport publishes the entry sequence on its own page (we do not reproduce codes here)
- Hours
- Open 24/7 (sensory/calming room)
- Website
- www.massport.com
Directions Sensory program page
No phone number is published in this listing's sources — use the website or the key link above to contact the business.
Decision snapshot
- Evidence tier
- Tier A — Confirmed on official source
- Hours
- Open 24/7 (sensory/calming room)
- Quiet room / space
- Sensory/Calming Room in Terminal E, post-security near Gate E15. Open 24/7; Massport states the room is solely for passengers with sensory/special needs and publishes the keypad entry sequence on its own page.
Sensory provisions, quiet hours, and programs change without notice. Information here is sourced and dated, but always confirm with the venue before visiting — especially before travelling for a scheduled sensory program.
Sensory provisions, in detail: Sensory provisions
| Quiet / sensory hours | Not documented (not documented) Massport — Logan Airport Sensory/Calming Room (massport.com) · 2026-10-28 |
|---|---|
| Quiet room or space | Sensory/Calming Room in Terminal E, post-security near Gate E15. Open 24/7; Massport states the room is solely for passengers with sensory/special needs and publishes the keypad entry sequence on its own page. Massport — Logan Airport Sensory/Calming Room (massport.com) · 2026-10-28 |
| Sensory bags / kits | Not documented (not documented) Massport — Logan Airport Sensory/Calming Room (massport.com) · 2026-10-28 |
| Staff training (as published) | Not documented (not documented) Massport — Logan Airport Sensory/Calming Room (massport.com) · 2026-10-28 |
| Social story / visual guide | Not documented (not documented) Massport — Logan Airport Sensory/Calming Room (massport.com) · 2026-10-28 |
| Advance / desensitisation visits | Not documented (not documented) Massport — Logan Airport Sensory/Calming Room (massport.com) · 2026-10-28 |
| Low-crowd times | Not documented (not documented) Massport — Logan Airport Sensory/Calming Room (massport.com) · 2026-10-28 |
| Lighting | Not documented (not documented) Massport — Logan Airport Sensory/Calming Room (massport.com) · 2026-10-28 |
| Noise / music notes | Not documented (not documented) Massport — Logan Airport Sensory/Calming Room (massport.com) · 2026-10-28 |
| Certifications held (as published by the venue) | Not documented (not documented) Massport — Logan Airport Sensory/Calming Room (massport.com) · 2026-10-28 |
Before you go
- Quiet room / space: Sensory/Calming Room in Terminal E, post-security near Gate E15. Open 24/7; Massport states the room is solely for passengers with sensory/special needs and publishes the keypad entry sequence on its own page. — Massport — Logan Airport Sensory/Calming Room (massport.com), 2026-10-28
Questions families ask about this place
What sensory provisions does Boston Logan International Airport (BOS) document?
Boston Logan International Airport (BOS)'s own published pages document: Quiet room. Each provision on this page names its source and the date we checked it (2026-10-28). Provisions the venue does not publish show as "not documented" — that means unpublished, not necessarily absent.
Does Boston Logan International Airport (BOS) have a sensory room, and how do you get in?
Yes — the airport's own accessibility page documents a sensory room (Terminal E, post-security near Gate E15). Access: Keypad entry — Massport publishes the entry sequence on its own page (we do not reproduce codes here). Checked 2026-10-28; access arrangements change, so re-confirm on the airport's page before you fly.
How current is the information on this page?
Every provision here comes from Massport — Logan Airport Sensory/Calming Room (massport.com) and was last checked on 2026-10-28. Programs end and hours change without notice — confirm with the venue before travelling for a scheduled sensory program.
Is this your listing?
Claim this listing free to correct anything here, add photos, and complete the details the public record leaves blank — 9 items are currently marked "not documented" on this page. Claiming never buys a higher evidence tier: tiers are earned by documentation, checked the same way for everyone.
Source & freshness
Source: Massport — Logan Airport Sensory/Calming Room (massport.com) · Last checked: 2026-10-28
Report a change or an error — reports are checked and logged on this page.
Change log
- 2026-10-28 — Initial record from venue's published accessibility/program page.
Boston Logan International Airport (BOS) — visit-prep card
Tier A — Confirmed on official source · Last checked 2026-10-28 · Source: Massport — Logan Airport Sensory/Calming Room (massport.com)
- Hours
- Open 24/7 (sensory/calming room)
- Sensory program page
- https://www.massport.com/logan-airport/at-the-airport/passenger-services/sensory-calming-room
Key facts
- Quiet room / space: Sensory/Calming Room in Terminal E, post-security near Gate E15. Open 24/7; Massport states the room is solely for passengers with sensory/special needs and publishes the keypad entry sequence on its own page.
Questions to ask before you order
- Do you run dedicated quiet hours or low-stimulation sessions, and when?
- Do you offer sensory bags or kits, where do we collect them, and is ID or a deposit needed?
- Are staff trained in sensory needs, and who is the best person to ask for on the day?
- Is there a social story, sensory map or preview video we can look at together before we visit?
- Can we do a short practice or familiarisation visit before the real one?
Sensory provisions, quiet hours, and programs change without notice. Information here is sourced and dated, but always confirm with the venue before visiting — especially before travelling for a scheduled sensory program.